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Network or SIM card issue - call forwarding

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Level 1
I am unable to activate or setup call forwarding on my mobile. I get the error 'Network or Sum card issue'.
This function has previously worked well, but suddenly has stopped. I have re-started the phone on multiple occasions, and downloaded all available updates. Not sure what to try next???
Any assistance is appreciated.
1 REPLY 1
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Moderator

Hi @ipfox,

 

Welcome to TPG Community!

 

We were able to locate your account and learned that you've contacted our Mobile support team yesterday, which helped you in resolving this issue.

 

Should you require further assistance, please let us know or contact our team directly for real time help on 13 14 23.

 

Kind regards,

BasilDV