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New register to Forums, but cannot private message?

SOLVED Go to solution
jasonleung
Level 2

Hi TPG,

 

I just joined the community to contribute to a discussion around TPG's NBN upgrade offer:
NBN Speed Upgrade Offer

After registering, I received the 'welcome, please verify your email' email, and clicked the link to verify successfully.

 

However, when I click into a user's page to send a private message - I don't see the "Send a message" button next to the user's name - see attached screenshot.

 

Is there a probation period after registering? Can you please assist?

 

Thank you!

 

Regards,

Jason

1 ACCEPTED SOLUTION

Accepted Solutions
alanguide
Level 7

Yes, until you are on level 2 you cannot send a pm. Your public post placed you on level 2, so now OK

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2 REPLIES 2
jasonleung
Level 2

Funny that!  After posting this message - I was promoted to Level 2 and can now see the "Send a message" button..  :-)

alanguide
Level 7

Yes, until you are on level 2 you cannot send a pm. Your public post placed you on level 2, so now OK