No mobile service cannot make nor receive calls please reply urgently

[BasilDV]

Hi @mdoukas51

We've created some articles that you may check for some troubleshooting that you can perform in order to resolve the issue.

Check it here:

• No Mobile Network Coverage?
• Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile

Once done and the service is still not working, please shoot me a PM with your mobile or customer ID number.

BasilDV

[mdoukas51]

Not network issue

[mdoukas51]

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[BasilDV]

Please don't post any account or personal information on a public thread as it my compromise your security.

We'll check the account and get back to you shortly.

BasilDV

[BasilDV]

Hi @mdoukas51

We'd like to arrange a call from our Mobile tech team to check on this further.

Please shoot me a PM with an alternate number for us to call and your preferred time to receive it.

BasilDV