Due to precautionary measures to protect our staff from the COVID-19 outbreak, TPG’s telephone support team members will be transitioning to working from home. We appreciate your patience as you may experience longer wait times.
We also encourage you to explore alternate self-serve support channels that may be able to assist you. We've put together a list of popular help guides and solutions below.
We've released our brand new My TPG app, out now for both iOS and Android. Manage your TPG plan on-the-go with the ability to check bills, update payment details, change your NBN plan, check your connection status, update your details, plus more! Check it out at https://www.tpg.com.au/services/tpg-app.
TPG Community:https://community.tpg.com.auis the quickest place for customer support where you can search for solutions, check help guides and ask questions