I know all this. That doesn't fix the problem. There is a low wifi signal. What can I do about that? ... View more

Yes I have changed the 2.4g wifi channel several times, it doesn't help. I'm unsure which channel to use for 5g. I was told changing 5g channel shouldn't matter. Signal strength seems to be the issue. What can I do? ... View more

We use the 5g network. It's faster. Yes I've tried both networks. Same issues, only 2.4 is slower. Signal bars change all the time.  The issue is not location specific. Only slightly better in room with modem.   Technicians came to fix dropouts about a month ago. After they ran tests and fixed the dropout issue, they noted there still was a low signal. Low wifi signal seems to be the issue. Internet is still usable, I'm just unsure how to fix this issue. ... View more

Thanks for your help. ... View more

I'm sorry. I mean to say no. The speed issues are not time specific. They are random. Sorry about that. I'm just wondering if it is normal to for speeds to change all the time and if having a low signal is just because i live in an area with a low wifi signal or if there is something I do? The speeds are usually ok. They just change alot. ... View more

Yes ... View more

I did this speed test a minute ago. This speed is ok, it's just that it is never consistant. I'm just wondering if it is normal for the speeds to change so often? ... View more

Hello. What speed is a passing speed?  Is it normal for speeds to fluctuate so frequently? I use the tpg internet speed test and the speeds are always changing. We don't use desktops or laptops. The only ethernet cable is plugged into the TV. All other devices are wireless. Thankyou ... View more

I have sent you a PM with my details. Thanks ... View more

I have a technician coming on Mon (7.10.19) so I a assuming they will do that. Thanks ... View more