Hi @JJM and @JenDee   We experienced an outage within our mail server that affected a number of customers. This has been resolved and should work normally now.   Let us know if you need further assistance. BasilDV ... View more

Dear All,   The email issue is now resolved and no customers should have any more email issues. If you are experiencing any problems please private message us so we can help.   The outage duration was from Wednesday late afternoon until Friday evening, however a small group of customers experienced intermittent email issues over the weekend until Monday morning.   The outage was caused by a failure affecting the storage system, through which the email systems operate.   This issue and your feedback has been taken very seriously by our business. We understand and apologise for the inconvenience and frustration caused by this issue. ... View more

Hi @jetpilot  and @wombatcres    Our sincerest apologies for the inconvenience.   The outage was caused by a failure affecting the storage system, through which the email systems operate. The failure has meant that customers have had difficulties using the email systems during the period of outage. Our network Engineers are actively working to resolve the issue at the earliest.   We've posted an update here in the community. You may refer to [Update] TPG Email Outage.   Further updates will be posted on our service status page and here in the community.   Thank you for your patience. BasilDV ... View more