Glad to know that it's all sorted, @Dmitri!    Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support   To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app   Cheers!  ... View more

You're welcome, we recommend to ignore the SMS for now and try to set up  the equipment once the installation is completed.   Regards,     Thank you Shane.   Had called customer service before reading your reply, who organised the NBN Technician to visit. In the meantime, I keep getting SMS messages tmy service is awaiting activation and I need to connect my NBN modem as soon as possible. Just ignore?   Thank you. ... View more

Hi @Dmitri   We apologise for the inconvenience. We've checked the account and understand that you've been in touch with our NBN service delivery team. The setup has been checked and troubleshooting has been performed to no avail. An NBN technician is booked to check your service and to finish the installation/activation of your service.   Further updates will be given by your case manager as soon as it becomes available.   BasilDV ... View more

Thanks Basil   "No dial tone, but I have Internet" was my previous post, and this was assited by Will. Done a lot of testing with lines, splitters, no success. Even tested phone and modem with neighbours where all is working.  Waiting for engineering team. Thansks. ... View more

Wrong channel - message deleted ... View more

Thank you Will,   Received an SMS asking for best time of availability for a call, then another SMS and courtesy call that it was handed over to Telstra engineering and that my attendance itself is not required.   Hopefully fixed soon. ... View more