@captainphil Thank you for raising your concerns. We are looking into the details of your post so we can improve our service. One of our representative will respond to https://community.tpg.com.au/t5/Broadband-Internet/Is-anybody-still-having-issues-SENDING-email/m-p/37290
@tippo16 I don't see an e-mail issue on your particular TPG server yesterday or today
To test if the issue is with the e-mail client or TPG, I normally send & receive e-mails through Webmail or TPG Post Office https://www.tpg.com.au/home/postoffice
E-mail client settings can be found on https://community.tpg.com.au/t5/Broadband-Internet/Setting-up-email-on-your-Windows-10-and-Mac-Mail-10/m-p/8420#M4241
I'll have a senior tech contact you directly to provide further assistance.
@Vicpro , @PaulLeonard , @Dante , @pelli69 Our team will contact you directly to discuss the concerns you have raised on this thread.
We'll be closing this thread off as e-mail outage is now fixed.
Send our team a Private Message or create new threads if you would require further assistance.
Cheers, Joseph D
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Hi @willagee and @alfie
We've been advised that the email issue have been resolved.
If you are still receiving an error message 'wrong username/password' upon login to the Post Office, you need to change your password then try again. You should be able to access your webmail afterward.
If the issue persists, please let us know.
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