I switched to the NBN three days ago, used to be on your Broadband plan which gives a peak of 05MBPS on a good day and I have to watch netflix by streaming though my tablet that has an Optus connection. Switched to NBN and the fastest speed I have had is 5.8MBPS, and the slowest 0.04MBPS, your service in the Wellington Point area is past a joke. I am sick of telling friends and family who come over that I cant share my internet password as it barely works. Thought the NBN50 would be an improvement as the node is barely 200mtrs away in a straight line and it was connected to my house via an old foxtel optical fibre line that was laid years ago and isnt being used. This service is atrocious , I understand why you ask us to waive the service guarantee while taking on a contract...because the service doesnt exist. How do I cancel, I have asked my neighbours and they get decent speeeds with Telstra and the others have opted for a wireless connection that is comparable in price and they can actually fast forward Netflix which I havent been able to do in the 6+ years I have been with TPG, enough said, attached my speed test on Ookla from this morning - Congratulations...you guys just hit a new low, 0.04MBPS speed on a NBN50 line, this after I shut down and restarted the connection as it used to sometimes give me an extra 0.5 MBPS when I used to have broadband.
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