Hi @heathan7   Based on our records, it appears that the Engineer was able to talk to you earlier about the case. As discussed, you will be notified further once updates are available.   ... View more

Hi @heathan7, we have checked the status of your connection and it appears to be stable now. Our Engineering Team is still monitoring this and the case engineer will contact you for any additional update.   Should you have further queries, feel free to drop us a message. Thank you. ... View more