As the OP, just wanted to say that my problems went away with a plan upgrade, i.e. more speed.   Of course, this shouldn't happen at any speed.   Hope you get some answers.   John ... View more

Thanks Ahra,   I confirmed that the phone is connected to Phone 1 on the modem.   But the phone does not appear on the opening page of the modem's interface settings. And I can neither make nor recieve calls.   Thank you for the offer to call me. Tomorrow (Monday 22 Feb) after 4pm? You will need to call my mobile phone. I believe you have that number.   John ... View more

Just one, a Windows PC. I have no complaint about downloading. If you enforce a bandwidth limit when I exceed my monthly data allowance, why isn't there a permanent bandwidth limit on uploading to prevent the connection breaking? I see there's a bandwidth limiting option in the modem. Is enabling a lower upload speed there worth trying? Thanks. ... View more

Ok, thanks for the reply. It's confusing though.   Firstly, I'm not complaining that uploading slows down browsing, etc. I'm complaining, essentially, that uploading hardly works. I have no control over the bandwidth used by an uploading program, do I? I would guess it just uses up what's available? So you're saying that any uploading will inevitably cause dropouts? So, my current plan is unusable for uploading? And, I never had this problem as an ADSL subscriber, so it's because of NBN?   John ... View more