Hello, Just bought a DSL-245GE and can't get internet connection. It says the cable is connected but red internet light is all I get. I have tried to match the settings of my vr1200. I have looked at your guides and can't find what I might be doing wrong. ... View more

I was woken up at 1 am this morning by a text saying tpg had found a fault in my line and had an appointment for an nbn technician to come to my house to fix it. Of course I had to be there, was it a good time , yes or reschedule. I opted for no. I know I have a fault, it is the nearly 40 year old copper wire that enters my house, no visit from a tecnician is going to fix it. The number was a iinet mobile number. So if it was you guys, stop it. If it wasn't and some one has hacked and stolen the number, stop it. Fix it remotely or send a quiet email. ... View more

I binged on the weekend. Went over my peak time data limit. Received an Email telling me so and that my peak time speed would be reduced, fair enough. I have been cut off completely and was told by a tecnician that i can only use my connection between 2:30 and 8:30 am, off peak.. Is this shaping as promised in both the glossy brochures and the email? Or throttleling as explained by the second technician I spoke with today. Was I lied to at sign up and yesterdays Email? Poor, TPG, poor. ... View more