We're glad to know that the connection issue is now fixed. Feel free to create a new thread for future inquiries. Have a lovely weekend. Cheers! ... View more

We are glad to know that. Let us know should you need further assistance. Cheers! ... View more

Hi @b224860    Thanks for raising this with us. We've tested the line and was able to detect a possible fault within the NBN network.   The case has been raised to our Engineering team for further investigation and updates will be given within 24 to 48 hours as soon as an update becomes available.   BasilDV ... View more

We are glad to know that, @b224860. Feel free to message us should you need further assistance. Cheers! ... View more

Hi @b224860,    The test results conducted by our Engineering Team were inconclusive and no evident fault was found on the line.    It is best to still keep monitoring the connection and report any issues so we can check it again real-time.    To help manage your TPG services on the go, you may download our TPG Mobile App on this link: tpg.com.au/services/tpg-app       Regards, Ahra_G ... View more

Why I really really need a number iv got small kids and only moved in ... View more