Hi @bethelmyhome , please send us a private message with your  TPG customer ID, username and complete address so we can pull up the account and check the status of the service.   Please also include the complete make and model of your equipment .   To send a PM, please refer to this link: How do I private message (PM) in the community ... View more

Hi, can you please send me the setup you have done. I am adding Ubiquity USG but at the same time I would like to avoid losing the VOIP. Many thanks ... View more

  @EvilClownwrote: I would say if the area is NBN ready the copper line service will be terminated at some stage. Is NBN any better than ADSL2? In my opinion, YES and NO! I could not get any better speed than 8Mbps using ADSL due to the fact I was 4k's from the exchange. Now on fixed wireless NBN I can get 20Mbps but I do pay more. But my son who was on ADSL was getting 25Mbps because he was living within 1k of the exchange. The speed drops a lot, the more K's it has to travel through copper lines..  Thanks for the feedback @EvilClown  Suspected that might be the case too re termination. Good feedback on the differences too. I’ll study up on where the exchanges are, and make a short term decision. Where I am now (Hampton EastJ ADSL2 is easily doing the job - streaming movies, playing PS4 games online etc, never with an issue.        ... View more