We are saddened that you consider terminating your service with us.
We were able to locate your account using your community details and reviewed the previous ticket.
The case that was escalated to our Engineering team was tagged as resolved since the service started working and currently stable.
If you are decided to terminate the account, will arrange a call from our Accounts team to discuss the process further. Please send me a PM with your preferred time and best number to be contacted.
How do I private message (PM) in the community
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