TPG Community

BasilDV · ‎18-04-2023

We are here to help @ekartzpoot. Kindly send us a private message with your account details for us to run some tests. BasilDV

Rica_R · ‎03-09-2022

Hi @ctran76, We'd like to assist in resolving the log in issue on your TPG My account. Can you please send us a PM with your TPG account details for us to have a look at your account? How do I private message (PM) in the community?

Riezl · ‎10-04-2021

Great! Cheers!

Mal_mod · ‎26-05-2020

@ctran76 wrote: Hi David, I guessed you were talking about downloading speed (not uploading speed). Yes, the downloading speed is between 10Mbps - 11Mbps. Could you check the uploading speed ? Thanks. Hi @ctran76 The max upload you will ever get on this plan is 1 Mbps you can try running 3 X wired speeds testsd to confirm this http://tpg.speedtestcustom.com/

Riezl · ‎23-02-2020

Hi @ctran76, For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network. We have created this article that can guide you on How to Check for NBN Network Outage If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn-fttn/problems_connect_internet_nbn_fttn Feel free to search Community for help with your issue, or contact us and we'd be glad to assist you.

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About ctran76

Re: 5G home broadband

Re: Unable to Login to TPG My Account

Re: Mobile network issue

Re: Very Slow Upload speed - NBN 50

Re: nbn down