If you are not home when StarTrack attempts the delivery, they will leave a card in your mailbox. Your delivery will be held at a StarTrack location or your Local Post Office (LPO) for 7 days before being returned to TPG.
Once we received the parcel, we will be able to re-ship it to you.
You may track the parcel via Startrack if it's returned, then contact our Customer support team via Chat (https://www.tpg.com.au/support/contact) to re-ship it to you.
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