Good day @Kaz,   I understand that our Tech team has been in touch and was able to resolve the issue on your Home phone. Let us know should you require any assistance.   Cheers! ... View more

Hi Kaz,   You would need to hire a registered cabler to connect phone points or extensions performance of unauthorised telecommunications customer cabling work is an offence that may be addressed by a telecommunications infringement notice.   A more cost effective option would be just to use a base station with multiple cordless handsets and plug the base station in the modem's VOIP port.   Kind regards, Joseph D ... View more