Hi @Vb1   For customers experiencing any issues with their NBN service, we recommend the best thing to do first is check if there's an outage on the NBN network.   We have created this article that can guide you on How to Check for NBN Network Outage   If there are no known outages in your area, customers can proceed with the troubleshooting steps indicated on this link : https://www.tpg.com.au/support/nbn/problems_connect_internet_nbn   In your case, it appears that the troubleshooting that you've performed fixed the issue. Your connection shows that it's been stable for more than 5 days and running within specification.   BasilDV ... View more