TPG Community

jcmangia · ‎26-11-2023

@BasilDV I have sent you a private message, but also attempted as suggested to call 1300993011. The person I spoke with didn't know about TPG email as they are billing only I was advised. They transferred me through to somewhere else and it's been over an hour and 20 minutes in queue and still waiting for someone else to answer. I would apppreciate if you would respond to my private message. thanks

jcmangia · ‎21-11-2023

Thanks to all. @BasilDV how do i convert to email only?

jcmangia · ‎19-11-2023

Thanks Shane. I have already opted in with The Messaging Company as per the TPG guidelines timeframe. So to confirm I can continue to use this service (email address) until September 2024, regardless if I move NBN providers. thanks

jcmangia · ‎18-11-2023

Hi TPG, As you will no longer support email. I am moving nbn providers, but need to keep my email address for a short period. Is this supported, seeing as you have paid for a years subscription with the messaging company?

jcmangia · ‎24-03-2020

Hi We have received our new NBN package FTTC have connected it but have no internet light appearing on the modem. We have followed the instruction but as per the instruction video it talks about a message from TPG to advise us to plug in the modem, which we did not receive. But while online last night and web chatting for close to 2 hours no one mentioned that had we received the message all we got was it our internet connection or some other excuse. And as we are required to work from home we have no NBN we require this as a matter of urgency. We need connection to the NBN

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Re: keep email

Re: keep email

Re: keep email

keep email

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