TPG Community

miattard · ‎25-09-2021

Thanks for the reply. I turned the devices off then on again and that fixed the problem.

miattard · ‎25-09-2021

Out home phone is not able to make calls. Just getting a tone. Internet is OK.

miattard · ‎20-09-2020

OK, I had to do some checks. I used a longer ethernet cable to connect directly to the modem/router and got the bests speed. I have been using a D-Link P600AV Power-Over-Ethernet device plugged into a powerstrip. When I moved the adapter to a proper wall power outlet all was OK. So the problem is solved with the ethernet connection. Wireless speeds on the TPLINK AC1600 are slow on 5G and 2G and I am using a range extender.

miattard · ‎16-09-2020

We are only getting 52.5 Mbps Download on a 100SL Plan. This is daytime before peak. Is it better to go back to 50 Plan?

miattard · ‎13-09-2020

We have upgraded from 50 plan to NBN FTTC Broadband SL Bundle 100 on 10/09/2020. How long does it take for the upgrade take effect? What needs to be done to make it active? Maria Attard Customer ID: xxxxxxx

miattard · ‎23-04-2020

Thundirbird client is now using POP not IMAP and is working well.

miattard · ‎07-04-2020

If you are transferring an old number to the new TPG service from Telstra (and maybe another ISP) the transfer is being delayed due to the shutdown in India. You may need to get a new number from TPG.

miattard · ‎01-04-2020

When setting-up our email account I get the error - "Login to server mail.tpg.com.au with username miattard failed" from Thunderbird. Using these settings - ServerName = mail.tpg.com.au Port = 143 (default) Connection Security = None Authenification Method = Password, transmitted insecurely Using our given username and password. Post Office app works and sending email is OK.

miattard · ‎01-04-2020

Same problem. Someone said it will resolve itself eventually. I will use the Post Office app for now and recheck when the NBN is funtioning.

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About miattard

Re: Not able to make outgoing calls.

Not able to make outgoing calls.

Re: When does NBN Upgrade occurr?

Re: When does NBN Upgrade occurr?

When does NBN Upgrade occurr?

Re: Thunderbird Email Setup (IMAP receive)

Re: My NBN Digital Voice service allows outgoing calls but no incoming calls are received is a probl

Thunderbird Email Setup (IMAP receive)

Re: Suddenly cannot send or receive email using thunderbird