Will do, thanks Karl ... View more

Thats the one  tommorow 8am-12pm appointment, but the text they sent me this morning I had to reply with. 1. Accept 2. Someone is effected by covid19 in household... 3. Reschedule I replied with 3... 'with automated response - nbn rep will contact you for reschedule. ... View more

Hi Karl, Sure sounds good - is it possible to schedule it back to the original time, I asked for it to be postponed thinking it was just a router issue... :( If not, we can just wait for nbn to contact for the appt reschedule. ... View more

NTD is plugged into sagecom router through the WAM port. I also tested direct ethernet connection from NTD to my desktop - and internet service is working too. My Public IPv4 is: ***.***.***.*** I suspect there could be a conflict with the previous provider? possibly service wasnt properly disabled from previous tenant. ... View more

Yes, internet service is working - modem/router make is a Sagemcom Fast 3864V3. ... View more

Hi Karl, You were assisting me last week regarding this issue. I did some troubshooting over the weekend and were able to connect using another router, thinking that the one we recieved from TPG could be faulty. Dont think we will be needing the FT to come to our house, is it possible to reorder a replacement tplink router? We just have a question regarding our billing for the first month - as we didnt receive internet service untill the weekend - will our bill cycle be ammended to cover the fact? Any questions please let me know. ... View more