Hi @NBN-100 ,   In our end we can see all test are passing, Could you pls run speed test from  http://tpg.speedtestcustom.com/ . You can download mobile apps and can also run speed test and can also lodge a fault. If you still having issue pls private message me. Regards, Sajal ... View more

Absolute joke. can get through to sales staff no problem, but not support and stuck with the service for another 30 days.  ... View more

Hi @Ashscythe    I have requested for our Sales Team to give you a call back ASAP. They must have run out of time on Friday to give you a call.   Regards, Karl ... View more

Welcome to TPG Community, Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.   To learn how to send a private message, click here.   Regards, Peter ... View more

I was charged my address My new address ********** ************ ********* *************** ... View more

Crossed the 3 hour mark on hold now. Can't get through on chat support. Internet has dropped to under 1Mbps. ... View more

Do you mind updating us with what happens with this? A lot of these threads seem to get whisked away into private messages and I would like to  know how and if your issue gets resolved. ... View more

Fun fact - so was mine for the first couple of months. Hope yours stays this way because the support is dreadful. ... View more

The phone app is a joke. Support tickets lodged through there do not get a response. The speedtest says there is no network connection when connected to wi-fi I just installed the app through. Get a proper dev. ... View more