I have spoken to Jimbo from billing and he agreed that it was too early and adjusted it to the 12th June. It’s only been on 2.5 weeks. Why are you costing me money in dishonour fees? I don’t want to have to go to the tellecommunications industry ombudsman so can you please verify the date has been changed to the 12th of June for bb4sirius ... View more

I was told upon signing up that a technician will be coming in to set up my wall socket or find it. If this is a is incorrect i want my money back as i have the callrecorded and was told upon signing up that a technician will be coming in to set up my wall socket or locate it. Your statement also says this is your obligation. If this is not happening. I ordered nbn to be set up not fibre to the curb then i will be disputing the bank charges and getting my money back. I live on a disability payment And your statement on setup says you have to at least do that. I will also make a complaint with the telecommunications industry ombudsmen for fraudulently obtained signup. I have audio proof. I will also be going to consumer affairs. You have a verbal agreement with the client you quickly signed up then tried to say you offer no support. Please advise me of when a technician will be coming so i can be home. Username: bb4sirius ... View more