Hi @rachidholly . Read through this. https://community.tpg.com.au/t5/Modems-and-Devices/Trying-to-setup-Nighthawk-RAX70-to-NBN-HFC/m-p/136377 All the RAX models are similar. VLAN ID =2, priority=0.   You can convert to a Data Only plan with no VOIP that doesn't need VLAN ID. ... View more

Hi Rachidholly. 5G has higher speed but less range. While you are using your laptop on 5g, use your phone to check the signal strengths of your 2.4g and 5g networks. Also check the surrounding networks.   On a Windows computer, you can do the following in a command window: netsh wlan show all This gives more detail on the wifi networks that the computer can detect.   When the laptop loses the 5g connection, check if the phone can still see the 5g network and strength. If the phone detects it at normal strength, there's something wrong with laptop. If 5g is present but weaker or if the phone can't detect it, take the phone next to the router. If the signal is still weak or no signal, it's a router problem. You could try a factory reset (paper clip). If you haven't done this before, you should go through the router config pages (even photograph them). The main things are internet setup (PPPoE, TPG username and password, and VLANID=2). Any other settings you have made will be cleared. If still no good, TPG can do a firmware upgrade. If router proves to be faulty, it might still be under warranty. ... View more

Hi @rachidholly   You're welcome.   Stay safe. ... View more