@ManlyElectronic wrote: I guess you are talking about Google geolocation, because that defines advertisements. To check that, start Google Maps and click the location icon.   I noted location changes sometimes depending on who uses WiFi on an NBN account. For example, I live in Sydney Northern Beaches. A house mate who used WiFi most travelled to Melbourne. The Sydney NBN geolocation moved to .. Sydney airport and got stuck there!   I guess Google defines location from ISP, IP blocks as well as devices with GPS trackers, such as mobile phones, iPads, iMacs, Microsoft Surfaces etc and matches them with modem and IP. The trouble for Google is that most PCs do not have GPS. It is a mystery what triggers changes when multiple users are in the house. Who is the location identifier - a user who uses mobile with GPS more or the one who uses NBN most or it is everaged in the group ?   My suggestion, try to login to a Google account on your mobile, make sure Location is on, connect to WiFi and keep keep it for few days. Thanks for your response. I think you may have missed the point of my, and it would seem several other users. The geolocation issue is occurring on tv sets and other household equipment which are stationary devices presumably logged into a home wifi setup. Changing mobile settings on our phones is largely not going to satisfy the issue. The problem is indicated by, in my circumstances, any streamed tv services such as 7+ or 9now presenting advertisements which are Adelaide based when I live in Victoria. While this is very much a problem of the 21st Century, I fear that community service pronouncements in times of emergency will also be geographically based in Adelaide which will not be satisfactory in warning me of local incidences. The issue appears to be based in where TPG centralises its internet access for different users as shown by other users in Adelaide, Brisbane, Sydney, Tassie and Melbourne - its not my problem alone and it is a TPG issue to resolve.   thanks again for taking the time to look for a solution for us. cheers, Jim ... View more

@Anonymous wrote: Hi All,   To those who currently experience this issue ( Incorrect Geolocation based on IP address ) please shoot me a private message with your account details (Username/Customer ID) together with the address on file and we'll have it raise to our Engineering Team for investigations.   How do I private message (PM) in the community   Regards,     hey Shane, as you asked, I provided my details. Interestingly, the only other PM I have sent you was exactly the same information in January this year. I hope you have more success this time.   Cheers, Jim ... View more

hey Tony,   thanks for your reply but rebooting the modem does not resolve this issue.   cheers. ... View more

thanks BasilDV, but I'm not doing any testing. Its a factor of my use of the internet and the various services delivered by different operators (for example advertisers, or google when using google maps). To that end, I do not understand which website I should contact to resolve the issue.   As TPG implemented my service and consequently allocated my IP address, then I'm of the belief that TPG should be in position to resolve the issue.   thanks again for your response. ... View more