Hi, I had no service due to damaged line. It was a week before tpg was able to get an nbn technician to come out and rectify. Am i expected to pay for a full month of my internet despite not having any internet available? I missed out on 1/4 of my usage time so surely there would be compensation offered. Thanks ... View more

Hi, I had my NBN box installed yesterday and am awaiting activation from tpg. I am currently working from home and now without internet. How long can i expect to be waiting to get the activation message from tpg? I pluuged in my modem in the hopes it was working and it connects to the screen i have attached. Thanks ... View more