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zebra43 · ‎13-11-2022

@david64Last night I was thinking about what you mentioned about other security products I might have had, then I realised that although I had disconnected Nord VPN, I hadn't turned off the virus protection that comes with Nord now. Once I'd done that, I was able to log in...finally! Sorry to put you through all that when I should have realised the problem earlier, and thank you for all your help. Regards

zebra43 · ‎12-11-2022

@david64 Thanks. I've checked all those and the dates are all in the future. I have a friend who works in IT...not specialising in this particular field but he's pretty cluey. I might ask him when he gets back from holidays, otherwise I'll just have to log in on my mobile, or his computer perhaps if I need to, unless maybe a future Windows update might do something? Appreciate all your help and advice.

zebra43 · ‎12-11-2022

@david64 IThanks...I've uninstalled Malawarebytes and Avast. I've tried disabling my VPN for 5 mins and tried to log in...all to no avail. I can't think of what other security there is.

zebra43 · ‎12-11-2022

@david64The Firefox setting is at Don't enable HTTPS-only mode. In Chrome in my Community session, after I tap the lock symbol, it shows connection is secure, certificate is valid and a certificate viewer. On the login page of Post Office, I get a similar certificate etc When I enter my name and password, this site can't be reached page comes up, and there is no lock in the address bar but just an 'i' symbol which when clicked on, says your connection to this site is not secure.

zebra43 · ‎12-11-2022

@david64 Yes when I tap the lock I can get a page info with tabs of General, Media, Permissions and Security. With bom, on Firefox I can't get that page and I get the message The Bureau of Meteorology website does not currently support connections via HTTPS On Chrome I can get to the website, but it says it is Not secure

zebra43 · ‎12-11-2022

Hi @david64 I just cleared the cache in Firefox and still get the same error unfortunately.

zebra43 · ‎12-11-2022

Hi @david64 Thanks for your quick reply Yes, I can get the Post Office login screen. After I enter my username and password, I get the error Secure Connection Failed An error occurred during a connection to postoffice.tpg.com.au. PR_CONNECT_RESET_ERROR In the browser address field https://postoffice.tpg.com.au/index.php/mail/auth/processlogin and to the left of that is a lock and Not Secure. I tapped the lock and it said connection not secure. I will try clearing the cache in one of my browsers.

zebra43 · ‎12-11-2022

My desktop won't let me sign in to My Account or My Post Office. I get the error Secure Connection Failed An error occurred during a connection to cyberstore.tpg.com.au. PR_CONNECT_RESET_ERROR The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem. This happens across all browers and is the only site that is a problem for me. It still happens when VPN and antivirus are disabled. I can however log in on my mobile phone. This has happened just lately.

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