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4377175 · ‎03-04-2022

Hi Issue is there even after changing the channel. 2.4 bandwith is still unstable after extended use (Chromecast uses 2,4Ghz, casting Netflix via ipad on 5Ghz or laptop on 2.4Ghz) Moden becomes very hot and takes down the whole wifi network. But Rebooting works almost all the time though. Did a factory reset today. Changed the SSIDs. Eg: from Xxxx2.4 to XXXX24. Will monitor and update. Cheers. PS: This issue started after almost an year of use without any issues and nothing was changed interms of where the modem is placed and having any obstructions.

4377175 · ‎28-03-2022

Hi, I changed the channel of 2.4Ghz to a different one. So far it's been stable but have to monitor as I have not been working from home since then. I'll monitor and update.

4377175 · ‎15-03-2022

Hi, I tried rebooting and trying from other devices as well. Didn't do the factory reset though. It works fine for a while and goes down all of a sudden. The modem has been sitting at the same place since it was first installed an year ago, when I first received it. Nothing that would interfere or block the signal has been placed in front or near it. It has been working fine until a few of weeks ago. Sometimes the 5Ghz band with goes down as well. During those instances I noticed it getting very hot and have to leave it turned off for a while to cold down.

4377175 · ‎10-03-2022

Hi, The 2.4Ghz band width of my TP-Link AC1600v modem router is goes down frequently. The current modem router is the replacement I received when the old Huawei modem had the same issue. Can I please get this looked at and fixed. Thank you.

4377175 · ‎31-03-2021

Apologies for the late update. Received a new modem - TP-Link AC1600v. Now the wifi is stable and availabel on both channels. Thank you.

4377175 · ‎24-03-2021

Spoke to a technitian and dignosed that the modem is faulty. Then spoke to customer service and organised to send a replacement modem. Will update the progress once the new one arrives. Thank you.

4377175 · ‎22-03-2021

HI, The 2.4Ghz band of my Huawei HG659 NBN modem router stopped working this weekend. The conenction has been dropping off once or twice a days for some time and now its not shown as an available channel at all. But in the modem admin portal shows the channel as On and working, I got a software upgrade on the modem done a few weeks ago thinking it would fix the issue and even did a factory reset, which didn't help either. What else can I try and will I be able to get a replacement modem? Both myself and my partner work from home everyday, so a stabel connection is very important and I have two laptops that only work on 2.4Ghz. Thank you.

4377175 · ‎24-02-2021

Hi. Can I please get the firmware of my Huawe HG659 Modem upgraded to latest? The curret version details are as below: Hardware Version: VER.B Software Version: V100R001C216B111 Also can you please let me know how it will be done and if you are pushing the update from your end, when and how long it will take. Thank you. Thank you.

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About 4377175

Re: TP-Link AC1600v - 2.4Ghz goes down intermitenty

Re: TP-Link AC1600v - 2.4Ghz goes down intermitenty

Re: TP-Link AC1600v - 2.4Ghz goes down intermitenty

TP-Link AC1600v - 2.4Ghz goes down intermitenty

Re: Huawei HG659 - 2.4Ghz channel stopped working

Re: Huawei HG659 - 2.4Ghz channel stopped working

Huawei HG659 - 2.4Ghz channel stopped working

Huawe HG659 Modem firmware update