Please cancel my account. I do not want to call and wait on hold… Please cancel my account. Thank you Please consider getting an online form as it looks like a lot of people have requested this. Regards ... View more

Hi,    After some assitance as I have sent multiple emails and called many times however my emails are completly ignored and each time i ring i get told i will receive and "update within 24-48 hours",  i am still yet to receieve an update on a matter raised 1-2 weeks ago (thats approx. 168-336 hours fyi). This has become very frustrating...    I would like the following answered:  When is my nbn connection box coming to be installed? I want the date / time confirmed.  Will there be a temporary service issued? As waiting 4-6 weeks for connection is a very long time...I have the nbn co-axial wall point installed, I have the router, i just need nbn to come and install the connection box.   I would like this matter resolved and my questions answered. The customer service has really been poor with this matter, please keep me updated!   Regards     ... View more