TPG Community

36boyceb · ‎09-08-2021

Thank you so much for the advice! I've spent today on the phone with TPG support and ultimately decided to return this modem and try another model. Tried all of your suggestions and several other configurations but it just won't connect.

36boyceb · ‎08-08-2021

I can't connect to the internet with my new DIR-X5460. During the setup wizard it seems to think the username/password is incorrect but it absolutely is correct. Tried a few different settings with VLAN/Triple-Play on/off, no luck. Also tried calling support but the line cut out after only a minute of finally speaking to someone, they text me to confirm a call back but then didn't.... Anyone on here got a X5460 that actually works with TPG? Would appreciate a screengrab of settings so I can see if there's something I'm doing wrong

36boyceb · ‎08-08-2021

It appears that I'm having the same issue with my new DIR-X5460. Seems to think the username/password is incorrect but it absolutely is correct. Tried a few different settings with VLAN/Triple-Play on/off, tried calling support but the line cut out after only a minute of finally speaking to someone, they text me to confirm a call back but then didn't.... Anyone on here got a X5460 that works with TPG?

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Re: DIR-X5460 won't connect to internet

DIR-X5460 won't connect to internet

Re: D-Link DIR-X5460 can't connect to TPG