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About kotebola

since ‎31-10-2021
‎16-09-2023
kotebola
Level 2

Re: Mobile phone connects to TPG wifi, but apps won't work.

by Level 2 in Modems and Devices
‎16-09-2023 08:12 AM
‎16-09-2023 08:12 AM
Technical team called me regarding the fix, according to them it was a new server issue that affected some users and they assigned me a new IP address and it got resolved ... View more

Re: Mobile phone connects to TPG wifi, but apps won't work.

by Level 2 in Modems and Devices
‎14-09-2023 02:17 PM
‎14-09-2023 02:17 PM
@david64  I am saving this flushdns solution when I run into this problem again in the future, hopefully I won't   For some reason, all of the websites and apps that I couldn't access now is all accessible after coming back from work today, it either resolved by itself or the technical team has done something on the back end for me    Cheers !!! ... View more

Re: Mobile phone connects to TPG wifi, but apps won't work.

by Level 2 in Modems and Devices
‎13-09-2023 11:54 AM
‎13-09-2023 11:54 AM
@BasilDV I've just sent a PM with my account details, hopefully that is enough for technical team to go ahead?   @david64 I tried 8.8.4.4 for secondary DNS and still no luck to fix this issue, thank you though ... View more

Mobile phone connects to TPG wifi, but apps won't work.

by Level 2 in Modems and Devices
‎13-09-2023 05:00 AM
‎13-09-2023 05:00 AM
Hi there,   I've pretty much have the same issue with this forum posted below I'm also on Home Wireless Broadband 4G TP-Link modem   https://community.tpg.com.au/t5/Modems-and-Devices/Mobile-phone-connects-to-TPG-wifi-but-apps-won-t-work/m-p/135195   Same issue, happened like 3 days ago whenever I'm on WiFi on mobile phone, some websites, apps and my wifi home cameras doesn't work, but all of them can be accessed when I'm on my mobile data   another thing that I found out just now when using my PC (still using LAN cable), if I switch my VPN on I can straightaway access those websites that I couldn't go before on PC and also on mobile for example: https://www.anz.com.au/personal/ https://www.melbournestorm.com.au/ tpg.speedtestcustom.com   since I have the 2.4G and 5G band on different name since I'm using the wireless broadband, the solution on the forum above doesn't apply to my issue here :(   I also have called the helpdesk and done all the steps to do the reset, ping test, tracert, change the modem band steering On, tried entering the primary and secondary DNS as 8.8.8.8 and 8.8.8.4   Any advice that I can try is greatly appreciated Thanks !!     ... View more

NBN modem - red light connection symbol

by Level 2 in Broadband Internet
‎31-10-2021 10:01 PM
‎31-10-2021 10:01 PM
connection link symbol on my NBN modem suddenly turns red. there was a planned maintenance in my area, but it was planned to finished 5pm tried resetting the modem and plugging the power cable off and still seeing the connection link red light issue. Please help ... View more
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