Hi @wdscm09 ,   Could you send us a PM with your details to better understand the situation? also send us the error message when sending emails to the TPG email address so we can raise this with our postmaster for investigation.   How to send a PM?    Regards,   TPG's email service is outstandingly poor. This warrants senior management attention as it is having a major impact on TPG's reputation. If email services don't work reliably, customers will have strong motivation to move away from TPG. TPG Filtering based on SPAM management requirements is causing legitimate incoming emails to be lost, to my TPG account and to TPG accounts that I send to. The worst example of this is TPG's ongoing failure to receive email from Gmail sources, seen for more that a year from late 2021. Please look at the trail of complaints above. I have had no problems sending from my Gmail account to other destinations, only to TPG accounts. In addition, emails from reliable sources such as NSW Government (eg receipt for my Electrician Licence) have not been delivered to my TPG account. I have been a TPG customer for decades, have previously recommended TPG to others, and am a TPG shareholder. Please fix your email filtering, as soon as possible, to protect TPG's business. ... View more

Hi @Marcus1,   It is best to raise this directly to our postmaster via email (postrmaster@tpg.com.au) include your account details (Username/Customer ID and the affected e-mail address) also the error message.   Regards,     I have the exact same problem in which emails from other users Gmail accounts are not being received or they recieve a message about incomplete delivery.   Here is a report: Reporting-MTA: dns; googlemail.com Arrival-Date: Mon, 01 Nov 2021 20:11:15 -0700 (PDT) X-Original-Message-ID: <CAKjbTA4GQ1AtgtZFW81xWqNhP5TLhzYb=9y7q9EUy5dOitOkBg@mail.gmail.com> Final-Recipient: rfc822; xxxx@tpg.com.au Action: delayed Status: 4.4.2 Remote-MTA: dns; asav.tpg.com.au. (27.32.32.10, the server for the domain tpg.com.au.) Diagnostic-Code: smtp; read error: FAILED_PRECONDITION: read error (11): Resource temporarily unavailable Last-Attempt-Date: Tue, 02 Nov 2021 22:08:32 -0700 (PDT) Will-Retry-Until: Thu, 04 Nov 2021 20:11:15 -0700 (PDT)   What was the solution to resolve this issue as I see there are several others in the community that have the same problem ? ... View more