We're sad to learn that you're decided cancel the service with us because of the Payment System, we hope you consider us again in the future.
Let us know should you require assistance.
After talking with a Mobile Specialists today and was advised TPG do not allow you to pay months in advance only month by month payments, Also has no online as such payment option only via recorded accout feature.
So there are such thing as one off online options this has to be done by phoning in.
No wonder you are kept on hold for hours waiting. (You are aware this is frustrating and why people are leaving)
and dont even think of making advanced payment again they will not be taken.
I think its kind of funny considering it is pre pay but only by the month.
I have now canceled my plan and now using a provider that allows me to pay mothly or 12+ months in advance and has simple online payment options.
Dont get me wrong was a great plan/ service, just let down by a ridged and featureless payment system.
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