That issue is to fix it. I can access slave email account. https://community.tpg.com.au/t5/Broadband-Internet/Update-TPG-Email-Outage/m-p/36870   Thank you. ... View more

Dear Shane   Thank you for telling your result.   I bought second-hand TP-LINK modem/router is TPG-NBN's modem/router and can't use TPG-FTTB's VoIP Service. If I use TPG-FTTB's VoIP service, I must use the HG659 modem. Is this correct?   regards. ... View more

Dear Shane   I send S/N pic via PM. Please check S/N.   regards. ... View more

Dear Shane   Is this modem the 3rd party modem/router? or TPG supplied modem/router?   regards. ... View more

Dear Shane Thank you for your quick action.   However, it does not work VoIP at this time. Do I wait for a few hours?   regards. ... View more

Dear Shane Thank you for your quick replay.   I bought that modem from Cash Converters. Because HG659's Wifi has a problem. I purchased this modem for troubleshooting. I think Wifi Problem will be solved with a new modem.   Regards. ... View more

Dear Sir I have the same issue. (I use TPG FTTB(NOT NBN) / replace from HG659 to VR1600v(second hand/Supplied from TPG) Internet access is OK. I connected the phone to "phone1" socket but "Phone 1" LED is OFF. I setting username and password in "pppoe_8_35_1_d" but still can't work it. Could you please advice me? Thank you for your help. Regards. ... View more