All up and running again! Amazing! thank you so much @BasilDV for your assistance with this matter over the past day or so and @david64 for that very helpful user guide. Would still be lost without both your help. Thanks again :)  ... View more

Hey @BasilDV    I suspected it was a router issue so I was able to grab a TP-Link Archer VR400 AC1200 modem router.I'm not concerned with VoIP since I've never connected a phone to my service. If I call TPG would they be able to troubleshoot me through the set up of the new modem? I've attempted to switch over the modem with the new model however it does'nt seem to be a simply switch as it doesn't recognise the connection to the NCD.   dantaran001 ... View more

Hey @BasilDV    I completed a 'Factory Restore' on my router and the same problem still persists, unfortunately.   I ran another diagnostic on the ethernet network the results said my ethernet does not have a valid IP configuration. That was the same error message I got before the factory restore. At the moment the wired network appears as an 'Unidentified Network' on all my wired devices.    For the time being, I'll continue using the wifi however it isn't ideal. Thanks for the suggestion though, didn't think to try that initially. I'm not sure how to proceed with the fix though. I'm hesitant to purchase another router for the chance that the issue isn't with the router itself.   Kind regards, dantaran001 ... View more

Thanks BasilDV   I'll get that a try when I get home tonight and let you know if I have any further issues.   Thanks again   dantaran001 ... View more

Hey BasilDV   Thanks for the reply.   So far I've switched off the router for 30 minutes then switched it back on with no success. I've also tried the network troublshooting tool through thte network setting with the ethernet network and the result says it cannot connect DNS services (from memory, currenlty not home to double-check)   I have 3 unmanaged switches spread across my property (I refer direct connections over wifi). Thought the issue was with one of my switches however I've tried directly connecting a device bypassing the switch and I still have the unidentified network issue.    ... View more