Hi @johnS,   We've raised this with our Tech team and was advised that they've contacted you to test the home phone service. They were able to reach you and confirmed that the service is working.   Should you require further assistance, please let us know.   Kind regards, BasilDV ... View more

Hi @johnS,    Thanks for reaching out to us.     I've located your account using your Community details and can see that this case has now been raised to our Engineering team.    I've now flagged this with our Engineering team and requested for this to be prioritised.   They'll be providing you updates via SMS or phone call as soon as additional information becomes available.    Regards,    ... View more

We have made a follow up with our Accounts Team and forwarded your message, @johnS.   The assigned account specialist will be in touch as soon as a new update becomes available. ... View more