Hi @s137238oscar,   If the devices are having issues to connect with the Wi-Fi, it is possible that its caused by Wireless Interference or Wi-Fi compatiblity between the modem/router's Wi-Fi mode and the device's Wi-Fi supported connection.    Here are some articles that you may find helpful, please see the links below. Easy Steps to Improve Wi-Fi Connection In Your Home Wireless Channel on your modem - what is it and why should I change it? Let me know how it will go.   Cheers!       I'm also having issues with the app, never been able to open the internet connection test, I know I have issues with wifi, first it was a brand new mac mini, I couldn't get an internet connection, at one stage Apple recommended that the mini was faulty, then it was with a robot vaccum cleaner, also no connection, I only have connection on my phone because I'm close to a Telstra phone in the street. ... View more

Hi @s137238oscar,   I was able to locate the account and confirm that TPG FTTB is not available on the new service address. Our account specialists team is now checking if NBN service is available, please confirm your best contact number and preferred time. I will arrange them to contact you when update becomes available.   Regards,     Hi, I have had FTTB since the begining, at one stage I was transfered to a different company "Wondercom" not too sure of the name, some time later I was transfered again to TPG, I remember getting some e-mails that I didn't have to do anything, now I'm planning to move from my unit to another one four floors down all in the same building, called TPG but was told that TPG doesn't have any lines in my building, that they belong to Wondercom, I'm curious is why TPG charges me for the services. ... View more

Hi @s137238oscar ,   We're able to confirm that your modem/router has the latest firmware. Let us know should you require further assistance.   Cheers! ... View more

I'm not trying to combine them, I'm just trying to import tpg into Gmail or outlook, so instead of having four different apps for my mail I only have one which I could open and see the mail accounts. But I have just decided to ditch my Tpg mail and keep using my gmail and outlook accounts, thank you for your patience, Oscar. ... View more