Get online support
Read our guide on how to track or reschedule your NBN installation via the My TPG App
When it comes to connection speed issues, testing your NBN speed is an important troubleshooting step. Find out how to do this via the My TPG App.
Read about our new support app, My TPG!
A guide on how to change your ADSL plan via My Account. This article will also show you how to apply Voice-Add-Ons for your Home Phone service.
Check out TPG's range of customer self-help options.
This guide will step you through how to turn your data off on your mobile device.
This guide will provide you with useful tips on troubleshooting your nbn™ Fibre to the Curb (FTTC) connection.
What to expect when you sign up to our TPG FTTB product
Android and saving your contacts
How to check your mobile usage online
Guide to choosing the best TPG NBN Plan for you
How to check the connection speed on your NBN FTTN/FTTB service
A guide to NBN back up battery replacement
Using the speed test app to test your Wifi connection
Steps on how to resolve browsing issues on specific pages
TPG NBN typical evening speeds
A comparison between TPG FTTB and NBN FTTB
This article will show you ways to find your Wi-Fi password using different Operating Systems or devices.
Trouble shooting steps to try if your home phone is not working
Troubleshooting steps to try and improve your Internet speed