TPG Community

GhostRider · ‎26-08-2022

Also with this thread heading towards 2000 views its strange why its no longer Trending anymore. Thanks again for reaching out to Connect West on my behalf. Regards GhostRider

GhostRider · ‎26-08-2022

Thanks Basil. What a shame! Regards GhostRider

GhostRider · ‎29-07-2022

Hi BasilDV and Team, Any updates on this or can I conclude that you cannot assist with a 30 year customer and the other 6000 customers you are cutting off? Please assist asap..... Thanks GhostRider

GhostRider · ‎27-07-2022

Hi BasilDV, Hoping you can use your influence to get a response here. My time is about to run out as my email will be shutdown. I have an easy solution with a transfer of the domain. Can you please advise what the delay in getting back to me is? I have a large number of people impacted by this who would love a response. Regards GhostRider

GhostRider · ‎26-07-2022

Hi Baz, Unfortunately I have had no contact at this point. Time is rapidly running out until my email disappears forever. I can see you have been very helpful to alot of people in this community and am hoping you can do the same for me. I would hope that after being a paying customer for 30 years I might get some priority. Regards GhostRider

GhostRider · ‎24-07-2022

Hi BasilDV, Ive sent you a PM as requested with my private email on 23rd July in regard to the transfer of the @pipeline.com.au domain to me. I can arrange to keep this domain and email accounts for your clients active instead of shutting it down. Its the right thing to do. I just want to keep this issue public as there is alot of interest in how you and TPG respond. Thanks GhostRider

GhostRider · ‎22-07-2022

Thanks for the response Basil. Chariot cannot assist with this as TPG is closing Chariot down and TPG will ultimately be in control of the domain. The domain in question is pipeline.com.au. Happy to keep this thread open to the public as there is alot of interest in this issue. Cheers GhostRider

GhostRider · ‎21-07-2022

Hi Basil, Seems like alot of customers are having their posts deleted from the comments in this TPG community. Hopefully you can confirm that TPG would not do this to customers that have legitimate complaints thats should be shared with the community? Kind regards GhostRider

GhostRider · ‎21-07-2022

BasilDV can you assist in this matter? Thanks GhostRider

GhostRider · ‎21-07-2022

Hi Angeli, I hope you are ok as I have not heard back from you. Can you please respond to previous post? Thanks GhostRider

GhostRider · ‎19-07-2022

Hi Angeli, TPG own IINET, IINET own Connect West, Connect West own the domain. Can you please advise when I can buy the domain off TPG or subsidiary as it will no longer be of use to TPG? Thanks in advance for your response. Regards GhostRider

GhostRider · ‎14-07-2022

Hi team, As TPG have decided to close down Chariot services including email and associated domains that have been running for 30 odd years, can i please buy the @pipeline.com.au domain so i can continue to keep my 30 year email active. I can handle the technical side easily and I am happy to support the other 6000 odd customers you guys are shutting down. I feel its the right thing to do. Thanks GhostRider

GhostRider · ‎14-07-2022

I have been advised by TPG that the 6000 email accounts hosted by Chariot and the Chariot business itself is being shutdown by TPG. This was purely a commercial decision by TPGs Business Solutions group. They are shutting down accounts incrementally to minimise complaints. They are also deleting posts and banning community members from posting altogether. Pretty low act from TPG.

GhostRider · ‎14-07-2022

Unfortunately Jeff, TPGs next phase of assistance will be to ban you from posting, if they havnt already.

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