⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️⚠️ An absolute appalling company policy with handling issues, poor internet speeds, poor customer service skills and training. I have been Pushed around, hung up on, my call log of tpg phone calls is disgraceful 40 minute phone calls of being transferred from one person to the next constantly having to verify my details again and again and again 3/4 time each phone call. Pushing me around and around since the 17/6/22 in regards to my internet not working no upload speed for 3 months. I was told to pay the bill so they can work on the case, while waiting for compensation, then the 2nd month of waiting for the issues to be sorted I was told if I don’t pay the I would be in bad credit, the 3rd month was if the bill is not paid we can not compensate you. 🤦🏼‍♀️⚠️🤦🏼‍♀️⚠️🤦🏼‍♀️⚠️ I said no more sorry I’m not paying for a service I can’t use you guys have ripped enough money and excuses, without fixing the outstanding issues. Worst company I have even gone through in my 36 years of life. Overcharged, no service on phone or internet, bad customer service, no outcome, no compensation. Absolutely robbed legally. I’m sure this one will hit A current affair Before we can blink warning do not use service. ⚠️ ⚠️⚠️⚠️⚠️⚠️⚠️ ... View more

Do not go with tpg 🫶🙌🏼👼🏼, I have been calling none stop for the past three months, to be given no help by customer service, no help by the technical team, pushed back and forth also hung up on a number of times. My call log is full of calls to TPG with no out come 40 minute plus calls at a time 🤦🏼‍♀️ each time transferred confirming my identity again and again and again. My wireless nbn has not worked since the 17th of June no service, also no upload speed at all. I paid for the service up to date in hope that the company could fix the issue and or compensate. I was offered nothing except to turn of and reset the modem 🤦🏼‍♀️ the staff are not trained adequately to help with anything u need, even if it’s ur log in details. These were my choices Pay the bill it must be connected so we can work on the issue, pay the bill so you don’t get bad credit, pay the bill we will sort everything out, pay the bill or our technical team can’t compensate, three months later no help I said enough no more paying for a service I’m not getting access to. It’s a fraud company with extremely bad feedback throughout the history I wish I did my research absolutely disgraceful. ... View more