Hi @gz627,    You may follow the steps from this link: Transfer ownership of your TPG account   Feel free to let us know should you require further assistance.    -Ahra_G ... View more

Hi @gz627,    Please send me a private message with your TPG customer ID and I will check if your area is affected by an outage or planned maintenance.  How do I private message (PM) in the community   Regards, Angeli   ... View more

Hi @david64 , yes. They're helping me to close the service. ... View more

Hi @gz627,    Welcome to TPG Community!    Kindly message us the following, so we can conduct an investigation on this error that you encountered:   1. URL before and after the page and error that has appeared during accessing the website.  2. Timestamp 3. Screenshots of the error   Also, include your TPG customer ID or username.  How do I private message (PM) in the community   Regards,  Angeli       ... View more