Unable to make a call to TPG either.  ... View more

When I am trying to login to my account, it continues to say this:  The requested URL was rejected. Please consult with your administrator. Your support ID is b99c537c-ccde-49ad-b8f0-8df3468d110d Error 403 - Forbidden F5 site: dc12-ash [Go Back]   Even with a VPN it still says that.  ... View more

Hi   I am wanting to know if TPG offers wifi calling. I am unable to get intouch with anyone, nor am I able to access my account as I am overseas. I am needing to make a phone call to Australia. Is wifi calling an option??? HELP ... View more

1. If I want to call someone in another country and I am WITHIN Australia, how do I go about doing that? - Do I need to change my mobile plan? - If it is a one-time thing, could I top-up instead of changing the whole plan?   2. If I am OUTSIDE Australia, and I want to call someone who is in Australia, how do I go about doing that? - Do I need to change my mobile plan? - If it is a one-time thing, could I top-up instead of changing the whole plan? - What about someone trying to call/text me?       ... View more

They say a supervisor is not available. I am needing to speak to someone above the customer service representative. I'm very frustrated and not getting any answers.     ... View more

I have urgent matters to take care of, and by having to wait and being overseas at the moment, TPG isn't being supportive, nor do they have my best interest at heart. I can't even make calls from overseas using the top-up prepaid balance.  ... View more

I am overseas at the moment and changed my plan to the international data and roaming $30 plan. They said it is going to take 2 to 3 weeks to do so. How does this take this long? I need the plan instated now. Unable to contact TPG, sent them an email. Not sure what to do now. ... View more

Talked to TPG earlier and they said they'd contact me today at this time. Tried calling them to try my card on file but unable to get ahold of them ... View more