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About RichoMan

since ‎03-01-2023
‎21-11-2024
RichoMan
Level 3

No mobile service after porting number

by Level 3 in SIM Only Plans
‎21-11-2024 09:08 PM
‎21-11-2024 09:08 PM
I've just had my mobile ported to TPG - can send and receive SMS and mobile data works fine but unable to make or receive mobile calls. Any ideas?  ... View more

Re: VX220-G2v Wifi Issue

by Level 3 in Modems and Devices
‎18-10-2023 05:55 PM
‎18-10-2023 05:55 PM
Hi @Anonymous    Connection has been stable since the modem reset. But then again, it worked like a charm for the first few days when I got it last week then it started playing up. I'll keep an eye for the next few days and let you know how it goes.   Thanks. ... View more

Re: VX220-G2v Wifi Issue

by Level 3 in Modems and Devices
‎17-10-2023 07:22 PM
‎17-10-2023 07:22 PM
Hi @Anonymous    Worth giving it a go and hopefully it does the trick. Let's see what happens. Otherwise I may just go back to my old Archer VR1600v modem until I find a reliable replacement.   Thanks.     ... View more

Re: VX220-G2v Wifi Issue

by Level 3 in Modems and Devices
‎17-10-2023 07:12 PM
‎17-10-2023 07:12 PM
I've tried suggestions as per the articles regarding changing channel settings etc... but still getting random wifi disconnections while other devices stays connected.   I think it's time to ditch and replace the TPG provided modem to save myself further frustrations. ... View more

Re: VX220-G2v Wifi Issue

by Level 3 in Modems and Devices
‎17-10-2023 04:21 PM
‎17-10-2023 04:21 PM
OK. Will let you know how it goes. Thanks. ... View more

Re: VX220-G2v Wifi Issue

by Level 3 in Modems and Devices
‎17-10-2023 04:03 PM
‎17-10-2023 04:03 PM
I doubt the issue is signal interference related. I'm pretty sure it has something to do with the VX220-G2v router that I have been provided as a replacement. My old Archer VR1600 worked flawlessly for 5 years until it was replaced with a VX220-G2v unit. ... View more

Re: VX220-G2v Wifi Issue

by Level 3 in Modems and Devices
‎17-10-2023 03:31 PM
‎17-10-2023 03:31 PM
I also have the same exact issue. Has a solution been found for this? ... View more

Slow FTTP Connection

by Level 3 in Broadband Internet
‎07-10-2023 08:37 AM
‎07-10-2023 08:37 AM
I've just upgraded to FTTP however I am not getting anywhere near the speed I am expecting. In fact, my connection is slower than my previous FTTN connection. I am using Archer VR16000V router which I have retained from my FTTN service with no setings changed. Is there settings on my router that I need to be aware of when swtiching from FTTN to FTTP?    I'd appreciate any assistance and advise on this. Thanks. ... View more

FTTP Upgrade Hardware Requirements

by Level 3 in TPG Fibre to the Building Installation
‎29-09-2023 11:47 AM
‎29-09-2023 11:47 AM
Hi,   I've just placed an order for an FTTP upgrade.  Will there be a requirement to install an NTU within my premises and will my existing TP Link Archer VR1600v modem/router still work or do I need a new hardware.   Thanks, Richard  ... View more

Not able to receive calls

by Level 3 in Accounts and Billing
‎03-01-2023 06:47 PM
‎03-01-2023 06:47 PM
Hi My mobile is not able to receive calls. Incoming calls are going straight to voicemail. Text is fine. I have full mobile reception and have done usual basic troubleshooting, ie, power cycled mobile,  remove/re sit SIM etc... Anyone experiencing similar issues? Thanks!   0 Likes   Reply   ... View more
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