Ok so my mobile was billed and Imissed payment  Rang them up and Paid on 14th July They said no worries phone be back on 48 hours A week later no phone So I rang back on the 21st and paid it again mind you (so now I have made 2 payments) ok your phone will be on by Monday  Now it's the 3rd August still no phone and TPG claim they haven't received any payments although I have sent ss out of my bank and they can't seem to ring me about it but I  can receive calls from anyone else who rings... sound strange yes it does doesn't it I have received one call from them in whole of this time, that's it and how convenient  that I couldn't hear them but my daughter rang straight after and I could her fine! NOW they want a front facing photo Id of me and no digital ss and send to the link they sent me via my messages but of course I didn't get no message did I to send it. WTF kind of organisation is this where mobile expects can't **in make a phone call , find my payments and put my phone back on and I have 2 internet acco7nts with them. FFS no service with them or on your phone. Go get Telstra ffs 🤦‍♀️    ... View more

I have been waiting and waiting and waiting for my mobile to be reactivated. I have rang so many times to see when it's going to be reactivated and every time I ring they just want to try and reactivate it again! How many times are you going to take payment from my bank before you turn my service back on seriously!! I have 2 different internet accounts and mobile and seriously are going somewhere else if it's not fixed really soon. ... View more