during recent wild weather the NBN lead-in cable was torn off the street pole by falling tree branches, I contacted TPG by phone and after more than 1 hour waiting I was told to contact NBN Co directly. I filled various forms to complain at NBN Co to fix the street cable, they replied it's a provider problem TPG the cable has been temporarily reconnected by an electrician as I need the internet and phone for my chronic health conditions.   it needs to be fixed properly asap as the cable is a mess dangling loose  and experiencing many drop outs! I am paying $144.99 per month for such crappy connection that could be permanently cut off by a gust of wind. this is unacceptable! I am about to lodge complaints with the NSW communication ombudsman and NSW fair trading. the street cable needs to be installed properly as a matter of urgency . Robert  ... View more