Hi, I cancelled my prepaid Mobile Plan: Super Value Medium a few days ago and received an email from TPG confirming that my plan has been cancelled but I was still charged even though my next billing cycle starts on the 7th of December. I've been trying to call the TPG's customer support for the past hour and there is still no answer. Why have I been charged even though my plan has been cancelled? ... View more

I ordered an e-Sim a few days ago and it said that I will get an email with instructions on how to activate the e-Sim once my payment has cleared. I checked my bank account and the amount has been deducted but I still haven’t received an email. I need the e-Sim as my previous Sim has already expired and I have no number to use ... View more