Hi,  I have no internet on my HFC NBN connection. The internet light is off on the router Archer VR1600v. There are 4 green lights on the Arris NBN modem. Router logs below. I called technical support yesterday but received no update yet.   Can you please help? Internet has been lost for almost 10 hours.     2016-01-01 16:24:58 PPP Information ppp3 sent [PADI Host-Uniq(0x00006e1b)] 2 2016-01-01 16:24:48 PPP Information ppp3 sent [PADI Host-Uniq(0x00006e1b)] 3 2016-01-01 16:24:43 PPP Information ppp3 sent [PADI Host-Uniq(0x00006e1b)] 4 2016-01-01 16:24:39 PPP Error ppp3 5 2016-01-01 16:24:30 PPP Information ppp3 sent [PADI Host-Uniq(0x00006d33)] 6 2016-01-01 16:24:30 PPP Error ppp3 7 2016-01-01 16:24:13 PPP Information ppp3 sent [PADI Host-Uniq(0x00006c08)] 8 2016-01-01 16:24:03 PPP Information ppp3 sent [PADI Host-Uniq(0x00006c08)]       ... View more