ADSL2+ Installation update "Your installation is progressing."

[quoctunguyen26]

Hi, 

 I'm In the same problem as you, could I please ask have you manage to solve your problems? Because my is not.  
Thanks 

[quoctunguyen26]

Like they said 

when the fish rotten is started from the head.  

[RajenS]

Hi @quoctunguyen26 

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[rafaelm13]

I’m having the same problem..I’m very disappointed with this Tpg service...

[RajenS]

Hi @rafaelm13 

Welcome to TPG Community!

Please PM me your TPG username, CID or mobile phone number so i can look at your service

[Bananiebrain]

Hi,
I’m in exactly the same boat. Working from home burning through data and my 20 day installation is finishing.

Thanks
Anna

[David_M]

Hi @Bananiebrain 

Can you please Private Message(PM) me your Username/CID/Service address for the service you need help on so i can pull up your account.

How to PM.
https://community.tpg.com.au/t5/Welcome/How-do-I-private-message-PM-in-the-community/m-p/4093#M45

Regards,
David_M

[David_M]

Hi @Bananiebrain 

There seems to be an issue with your Telstra ADSL order.

I have escaleted this and someone from our install teams will call you back ASAP within 48hrs to discuss the next steps.

Sorry for the delay.

Regards,

David_M