No internet access

[abayanipou]

Today after connecting new TPG modem, still it couldn’t configured automatically and there is no internet access after hours of waiting! What should I do?

[david64]

Hi @abayanipou . Is internet working yet?

This may help.

https://community.tpg.com.au/t5/Broadband-Internet/Tech-support-required-on-your-newly-installed-bro...

[BasilDV]

Hi @abayanipou

Welcome to the Community!

We were able to locate your account and learned that your assigned Engineer has been in touch.

They've guided you in configuring the modem/router manually and confirmed that the internet is working.

Let us know if you need further assistance.

BasilDV